Last updated: 25 September 2026
This Privacy Policy explains how LANGUAGEPLUS collects, uses and protects personal information when students and teachers use our website and French learning activities.
1. Information we collect
Depending on how you use our website, we may collect:
- Your name and email address when you create an account or contact us.
- Teacher and student account details needed to provide our services.
- Activity results, scores and progress when students complete French learning activities.
- Information you provide when you contact us or request assistance.
We only collect information that is reasonably necessary to provide and improve our services.
2. How we use your information
We use personal information to:
- Provide access to French learning activities and website features.
- Create and manage student and teacher accounts.
- Display student results and track learning progress where these features are enabled.
- Allow teachers to monitor their students' activity, scores and progress.
- Respond to enquiries and provide technical support.
- Maintain the security and proper operation of our website.
We do not sell your personal information.
3. Student information
Students should only provide personal information with the permission of a parent, guardian or their school or teacher, where required.
Teachers and schools are responsible for ensuring that they have the appropriate permission to provide student information to LANGUAGEPLUS and to use the website in accordance with applicable privacy laws.
We encourage users to avoid entering unnecessary personal information into activity answers or messages.
4. Sharing your information
We do not share your personal information with third parties unless:
- It is necessary to provide or operate our website services.
- We have your permission or another lawful reason to do so.
- We are required to do so by law.
Where teachers use features that allow them to view student results or progress, this information may be accessible to the relevant teacher or school.
5. Protecting your information
We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure. However, no online service can guarantee complete security.
6. How long we keep your information
We keep personal information only for as long as reasonably necessary to provide our services, maintain records or meet legal obligations. When information is no longer needed, we take reasonable steps to delete it or make it anonymous.
7. Your rights
Depending on applicable privacy laws, you may have the right to:
- Ask what personal information we hold about you.
- Request access to or correction of your information.
- Ask us to delete your information, where legally permitted.
- Withdraw consent where processing is based on consent.
To make a privacy request, please contact us using the details below.
8. Contact us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised update date.
